General Terms: By registering and using the pointgo.id Service, you are deemed to have agreed to all the terms and conditions in effect. These Terms of Use govern the use of all services available in the pointgo.id System and apply to all users and parties involved in interacting with pointgo.id. By registering an account or using services in the pointgo.id System, you are deemed to have read, understood, and agreed to all the contents of these Terms of Use. These Terms of Use may change from time to time according to the developments of pointgo.id and the prevailing regulations. You are advised to periodically visit the pointgo.id System to obtain the latest information regarding such changes. The use of the Services signifies your agreement to these terms for using the Services available in the pointgo.id System.

 

Definitions:

  • Account refers to the User's information including username, password, telephone number, and email. All of this information must be provided by Registered Users.
  • Services encompass the pointgo.id System, its content, features, provided services, and functions accessible through or on behalf of pointgo.id, including services from partner collaborations.
  • User refers to individuals or entities accessing the pointgo.id System.
  • Buyer refers to both Registered and non-Registered Users who purchase vouchers or perform top-ups through the pointgo.id System.
  • pointgo.id System includes the official website www.pointgo.id as well as other systems accessible through computer devices or mobile devices of Users.

 

User Responsibilities:

  • Users are required to access the pointgo.id Service in good faith and comply with applicable laws and regulations.
  • Personal information provided by Users must be true, clear, honest, accurate, complete, and updated as needed.
  • The confidentiality of User account information must be maintained, and this information should not be shared with third parties.
  • Users are prohibited from using automated methods or other tools to access the pointgo.id Service.
  • The Service must not be used for illegal purposes or to harm the reputation of others.
  • Users are not allowed to use pointgo.id's logo, images, or design elements without official permission.
  • The privacy rights of other Users must be respected, and personal information must not be shared with third parties without permission.
  • Respect for the copyrights of others is required, and sending spam messages is prohibited.

 

Transactions:

  • Procedures established by pointgo.id must be followed in every transaction.
  • Users are required to carefully read and understand product information and descriptions before committing to a purchase.
  • Users should be aware that pointgo.id is not responsible for losses in the context of User business.
  • Transactions conducted outside the pointgo.id system are not the responsibility of pointgo.id.

 

Refunds and Fund Withdrawal:

  • Users must provide bank account information for the purpose of fund refunds or withdrawals on pointgo.id.
  • Users are required to understand specific conditions under which fund refunds can be conducted by pointgo.id.
  • Withdrawn funds will be processed to the User's account within the specified timeframe.
  • Verification may be required by pointgo.id for fund withdrawal transactions performed by Users.

 

User Data Processing:

  • By using the pointgo.id Service, Users grant permission to pointgo.id to collect, process, use, and disclose the provided information.
  • The privacy of User information will be maintained according to applicable standards, unless required by law to be disclosed.
  • pointgo.id is not responsible for information leaks caused by technical issues.

 

Service Termination:

  • pointgo.id has the right to terminate or restrict Services to Users in case of violations of these Terms of Use.
  • Users also have the right to discontinue their usage at any time by contacting pointgo.id Customer Service.

 

Additional Aspects:

  • Further information regarding the purchasing process, transactions, fund refunds, and data processing can be found in the pointgo.id Terms of Use.