Syarat & Ketentuan
- Account refers to the User's information including username, password, telephone number, and email. All of this information must be provided by Registered Users.
- Services encompass the pointgo.id System, its content, features, provided services, and functions accessible through or on behalf of pointgo.id, including services from partner collaborations.
- User refers to individuals or entities accessing the pointgo.id System.
- Buyer refers to both Registered and non-Registered Users who purchase vouchers or perform top-ups through the pointgo.id System.
- pointgo.id System includes the official website www.pointgo.id as well as other systems accessible through computer devices or mobile devices of Users.
- Users are required to access the pointgo.id Service in good faith and comply with applicable laws and regulations.
- Personal information provided by Users must be true, clear, honest, accurate, complete, and updated as needed.
- The confidentiality of User account information must be maintained, and this information should not be shared with third parties.
- Users are prohibited from using automated methods or other tools to access the pointgo.id Service.
- The Service must not be used for illegal purposes or to harm the reputation of others.
- Users are not allowed to use pointgo.id's logo, images, or design elements without official permission.
- The privacy rights of other Users must be respected, and personal information must not be shared with third parties without permission.
- Respect for the copyrights of others is required, and sending spam messages is prohibited.
- Procedures established by pointgo.id must be followed in every transaction.
- Users are required to carefully read and understand product information and descriptions before committing to a purchase.
- Users should be aware that pointgo.id is not responsible for losses in the context of User business.
- Transactions conducted outside the pointgo.id system are not the responsibility of pointgo.id.
Refunds and Fund Withdrawal:
- Users must provide bank account information for the purpose of fund refunds or withdrawals on pointgo.id.
- Users are required to understand specific conditions under which fund refunds can be conducted by pointgo.id.
- Withdrawn funds will be processed to the User's account within the specified timeframe.
- Verification may be required by pointgo.id for fund withdrawal transactions performed by Users.
User Data Processing:
- By using the pointgo.id Service, Users grant permission to pointgo.id to collect, process, use, and disclose the provided information.
- The privacy of User information will be maintained according to applicable standards, unless required by law to be disclosed.
- pointgo.id is not responsible for information leaks caused by technical issues.
- Users also have the right to discontinue their usage at any time by contacting pointgo.id Customer Service.